Designing the Future — Tools for AI-Powered Service Platforms

Pontus Wärneståls framing of Service Design and AI has been published by the e-publication Good Audience. His goal with the text is to position Service Design and current AI application and value-creation in a short and digestible way, and back it up in a way that makes sense from a business perspective. This content was also presented at Good Tech Conference in Sundsvall.

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